WESTWOODS APARTMENTS

My mother and stepfather have been living in this place for a year and a half and, unfortunately, it has been deteriorating ever since. The food is frequently not edible and those who are unable to cook for themselves have no choice but to survive wi My mother and stepfather have been living in this place for a year and a half and, unfortunately, it has been deteriorating ever since. The food is frequently not edible and those who are unable to cook for themselves have no choice but to survive with it. They are paying a huge amount of money each month and yet they are still being served minuscule amounts of food, such as the beef stew with just five tiny pieces of meat. The outdoor deck, which was once presented to them as having a chef cooking on a grill, has become unusable and is blocked off due to safety concerns. The staff turnover is also very high, as they are expected to do jobs that do not belong to their role. We have already complained to the local leadership yet nothing has been done and it has only gotten worse. Who should we report to? Any of the three managers that have been there in the last year? We strongly recommend to stay away from this place. more ... hide ...

My mother and her partner dwell there these days and the cuisine, particularly, is rather awful. They presently do not have a cook (he left on leave and his replacement also left, so they will be a week without a cook?) thus today's meals were cold c My mother and her partner dwell there these days and the cuisine, particularly, is rather awful. They presently do not have a cook (he left on leave and his replacement also left, so they will be a week without a cook?) thus today's meals were cold cereal for breakfast (they were informed they couldn't even make toast) a grinder for lunch and pizza for supper. On other days, even with their chef, they serve one small meal for dinner and cottage cheese and fruit as the substitute. And they are spending an extra $790/month for food for the extra individual. Plus, they are already paying more money since they have a two-bedroom place? I am appalled and very disappointed in the facility. This is not an assisted living facility, so they don't get many services to begin with, but the food has been bad from the start and is declining even more quickly. They often run out of food, provide tiny portions, use too much salt for senior citizens and the inhabitants pay close to $4500 for a two-bedroom with two people. Not okay. On a positive note, I have heard good things about Ashley and Brendan. Tonight's update: they "ran out" of the dinner that my mom was going to bring to her husband so she requested for a sandwich to take him up, as they have done in the past. She was told "oh we aren't doing that anymore". He had a cup of soup for dinner. Seriously more ... hide ...

I give two stars because the food is disgusting The facilty and staff are wonderful but after over two years of gross food i cannot give higher rating Everyone complains about it The portions are small and meat is so tough elderly cannot even chew i I give two stars because the food is disgusting The facilty and staff are wonderful but after over two years of gross food i cannot give higher rating Everyone complains about it The portions are small and meat is so tough elderly cannot even chew it They serve so much pork The quality is so poor The dinner offerings are either sandwiches or some other tidbit Imagine living here where you cant even look forward to a decent mealnnWhat team I spoke with Scott about the food two years ago and it has only gotten worse Paula does not care about the residents and makes no effort to improve anything The only person who truly listens with a sympathetic ear is Damion and sadly i dont think his position lends itself to helpnThe food is inedible on many days The best day of the week is Friday because there is a lunch group that goes out or has food delivered from area restaurants I challenge any of the management to eat 3 meals a day here for a full week and tell us honestly what you think more ... hide ...

The cook doesnt cater to the elderly population in the buildingnAll the food is saltyand they serve sugary desserts to diabetics

Just for a visit Everyone was very friendly and caring It is clean and well kept Very quiet and comfortable