On August 17th I put in a work order to repair the refrigerator in my apartment The refrigerator was not maintaining the proper temperature for safe food storage and the door required the user to force the door to seal due to a lack of tensionnnMaint On August 17th I put in a work order to repair the refrigerator in my apartment The refrigerator was not maintaining the proper temperature for safe food storage and the door required the user to force the door to seal due to a lack of tensionnnMaintenance personnel left a note on the 17th stating the refrigerator was fixed however it still did not maintain the proper temperaturennOn August 18th I called the leasing office directly and they had the same Maintenance personnel respond and check the refrigerator once again This time maintenance confirmed the refrigerator was not working properly and told the leasing office that GE needed to respond because the refrigerator was under warrantynnI spoke to the leasing office later on the 18th and they stated that GE was going to respond on the morning of August 22 to make repairs In the meantime they gave me keys to use another apartments refrigerator on the floor above minennGE did not respond to repair the refrigerator on the 22nd due to an unspecified emergencynnMy wife and I have been very inconvenienced due to the refrigerator not functioning properly since August 17th We have a 10 month old child that requires food to be maintained at safe temperatures and traveling between floors with a young child to retrieve food is not a practical or safe solutionnnDuring this time we have also lost approximately 100 worth of food due to it not being maintained at the proper temperature and have had to spend additional money ordering food out to minimize traveling to the upstairs apartmentnnThe response to this emergency has been unacceptable and has not been met with the required urgencynnMy wife and I are currently paying for an apartment with a major appliance that had been inoperable for almost an entire weeknnI spoke to Krystal Marquez the property manager who stated that we would not be compensated for the food loss or inconvenience Renters insurance does not cover the loss because it was due to a malfunctioning applianceKrystal and Post Fallsgrove know this yet they keep stating to make an insurance claimnnToday I spoke to Jenna Pitsenbarger the regional property manager She parroted the same talking points as Krystal and made it clear that Post Fallgrove has no real plan for broken appliances The tenants are at the mercy of an unspecified repair time and will not be compensated in any waynnTherefore in theory my wife and young child could have gone weeks without a working fridge and Post Fallsgrove would not think that managing an apartment community in this manner is an issue more ... hide ...

IDK what Google has done with my updated review However I have since moved out and give this place 2 stars The photos are of dog urine and fecal matter remains I had to drive walk park in this area I was told to call the humane society and offered a IDK what Google has done with my updated review However I have since moved out and give this place 2 stars The photos are of dog urine and fecal matter remains I had to drive walk park in this area I was told to call the humane society and offered a garage away from my building So much for me The trash areassmh Ive seen residents have more pride in the Hood I wouldnt live here againnHopefully Google will correct the glitch and gives this place the updated 2 star ratingnnOriginal Minus the items I list below the location and customer service has been excellent I love my UnitnnI live on the 4th floor Westside so unfortunately Im experiencing the constant AC usage some afternoons and evenings I have blackout curtainsdoesnt helpnnThe bathroom tubsmy Gosh They creek SO BAD Maybe I wont care after awhile but I pay a lot of money for this place Id like to NOT soundfeel like Ill be meeting my downstairs neighbors soon more ... hide ...

Im happy here I love the location I am 1 mile from work shopping across the street Its good

Awesome service from leasing office so far cant complain Just wanted to point out from my experience so far that made me seal the deal was the fact that the person who was doing my virtual tour was amazing Even though we had technical difficulties wi Awesome service from leasing office so far cant complain Just wanted to point out from my experience so far that made me seal the deal was the fact that the person who was doing my virtual tour was amazing Even though we had technical difficulties with the call being disrupted going in and out from bouncing back from WiFi to cellular service she never once ended the call and continued to tour the whole community for me Ive had a few virtual tours where they only showed me the apartment itself and that was it So I praise her for sticking through with the call Guess Ill update in a year when my lease comes to an endnnThank you more ... hide ...

Ive been a resident since 2018 and I have had a consistently good experience herennPros Great location common areas are cleaned regularly pets are allowed ample parking washerdryer included in unit nice facilities friendly staff secure buildingsnnCon Ive been a resident since 2018 and I have had a consistently good experience herennPros Great location common areas are cleaned regularly pets are allowed ample parking washerdryer included in unit nice facilities friendly staff secure buildingsnnCons prices are a little high not unreasonable but still worth the cost IMO Families of 3 or more may find the space a little bit cramped more ... hide ...