THE KNOLLS AT SWEETGRASS

The management at the Knolls was outstanding. Karen raised my rating from 3 to 4 stars due to her willingness to go the extra mile by promptly replying to emails, leading us to the mailbox when we were confused, and providing references for potential The management at the Knolls was outstanding. Karen raised my rating from 3 to 4 stars due to her willingness to go the extra mile by promptly replying to emails, leading us to the mailbox when we were confused, and providing references for potential landlords as we left. The maintenance staff also put in a great effort, coming by three times within one day in response to our request to take care of the mouse infestation. This is why I cannot give a 5-star review - the building was overrun by mice and a much more thorough extermination was required, which was not the fault of the management, who did their utmost. I saw at least one mouse daily in various parts of the apartment, regardless of the number of traps we set. It was horrendous and hazardous. On top of that, the rent was exorbitant even compared to the area's other housing. We ended up finding a much nicer 2-bed 2-bath townhouse with a balcony and private yard for $200 less than what we would have paid for a cramped 2-bed 1-bath at the Knolls. Additionally, the electric heating caused utility bills to skyrocket in the winter. Parking was also difficult to come by due to the excess of cars. In spite of all this, we appreciated the gym and the management's efforts to accommodate us in the 6 months we spent at the Knolls. more ... hide ...

Overall the property is very nice the staff is friendly and maintenance does a great job The buildings are old and cost a lot to heat and cool They were upfront about that but its still hard to give 5 stars when Im paying so much in electricity

Had a leak in our bathroom in our 2 bed 1 bath and were told that we couldnt use the bathroom while the maintenance guy was working because there is ASBESTOS in the units which is in the leasing agreement so I guess its fine They proceeded to take 2 Had a leak in our bathroom in our 2 bed 1 bath and were told that we couldnt use the bathroom while the maintenance guy was working because there is ASBESTOS in the units which is in the leasing agreement so I guess its fine They proceeded to take 2 weeks to fix a job that could be done in 2 days Bad communication from management and feels slimy that they just have a clause in the lease that says people cant sue them for the asbestos 010 would not recommend more ... hide ...

Conveniently located to grocery health food store tree nursery hardware store dollar store thrift store gas station All walking distance 8 minutes from VA Clinic for you veterans out there Has washer and dryer dishwasher in each apartment Pool and ex Conveniently located to grocery health food store tree nursery hardware store dollar store thrift store gas station All walking distance 8 minutes from VA Clinic for you veterans out there Has washer and dryer dishwasher in each apartment Pool and exercise room on premises Great views Maintenance is quick and always pleasant Office staff always welcoming and helpful more ... hide ...

I have lived here for the past 4 years and have had a great experience They just got new management which I think is great Living on the west side there are some issues that come with the territory but the staff is attentive and proactive Ron in m I have lived here for the past 4 years and have had a great experience They just got new management which I think is great Living on the west side there are some issues that come with the territory but the staff is attentive and proactive Ron in maintenance is one of my favorite people Always waves and hands out treats to furry friends I will miss this place more ... hide ...