THE METROPOLIS

My family recently had a terrible encounter with Justin, a new staff member. I attempted to explain that my husband works for the American government, not as a foreign diplomat, but Justin did not comprehend the distinction. Consequently, they refuse My family recently had a terrible encounter with Justin, a new staff member. I attempted to explain that my husband works for the American government, not as a foreign diplomat, but Justin did not comprehend the distinction. Consequently, they refused to rent to us, despite the fact that I clarified we are not diplomats. I have been attempting to receive a refund of the online application fee since the application allowed us to submit a corporate lease, yet Justin said they do not accept these. Mary, his manager, now claims they do allow corporate leases, though the main office said the opposite. It is extremely unclear and disorganized. We would never rent from them again. It is very disrespectful, especially considering my husband's service in a war zone. What is more, Justin does not seem to understand the difference between international diplomats and United States government foreign service officers. Additionally, it is illegal to discriminate based on nationality, making their denial of diplomats to apply and live in the apartment building unlawful. more ... hide ...

I recommend living in the Metropolis to anyone thats looking to rent an apartment in Midtown New York City because it has a lot of amenities and security that makes the experience of living here great

Previously I have posted a long detailed review on what happened but seems that post was taken down If youre looking to rent a place here I would stay away from this place Very unprofessional

lived in the Metropolis Apartments for almost 2 years Our tenancy finished on the 31st December 2020 Todate we have not been refunded our deposit or other monies due ie gym membership Despite many emails you have not responded numerous phone call n lived in the Metropolis Apartments for almost 2 years Our tenancy finished on the 31st December 2020 Todate we have not been refunded our deposit or other monies due ie gym membership Despite many emails you have not responded numerous phone call no answer We are out of the Apartment 3 months and no refund of deposit Under the New York General obligations Laws if after 14days and no issues bought to our notice the deposit must be refunded Can somebody from your customer service please contact us to rectify this matternNoirin O SullivannJames Mc Gowan more ... hide ...

I loved my experience living at The Metropolis Ive lived in 5 apartment buildings in NYC and this was by far my favorite 99 of that was due to the staff The doorman are beyond compare Every single one took great care of me The process to get packages I loved my experience living at The Metropolis Ive lived in 5 apartment buildings in NYC and this was by far my favorite 99 of that was due to the staff The doorman are beyond compare Every single one took great care of me The process to get packages was easy and seamless They guided us through the pandemic with grace And the maintenance staff was the sameavailable kind and responsive Thank you to all of the staff who made my two years at The Metropolis some of the best Ive had in NYC more ... hide ...