I have been living here for about 3 years now and its been lovely but ever since new management took over it has been a disaster They upd my rent for all of the wrong reasons none of my maintenance requests have been fulfilled everytime you call the I have been living here for about 3 years now and its been lovely but ever since new management took over it has been a disaster They upd my rent for all of the wrong reasons none of my maintenance requests have been fulfilled everytime you call the main office everyone is scrambling and has no clue whats going on smh the building has no cleaning person so it stays in the worst shape Definitely looking for another place soon Extremely disappointed more ... hide ...

Michelle Albacha Brittany Williams were EXTREMELY RUDE I came in the office to get assistance on being a new resident at this facility and they ignored me and when I finally got their attention they told me they had a waiting list and I need to call Michelle Albacha Brittany Williams were EXTREMELY RUDE I came in the office to get assistance on being a new resident at this facility and they ignored me and when I finally got their attention they told me they had a waiting list and I need to call them to be put on it I would suggest NOONE go to this place more ... hide ...

I was very satisfied with the maintenance team RiverwoodsnMy fridge and my hot water heater broke down and they fixed replaced and repaired my issues immediately I really appreciate them for that Very grateful Thank you maintenance team for your pro I was very satisfied with the maintenance team RiverwoodsnMy fridge and my hot water heater broke down and they fixed replaced and repaired my issues immediately I really appreciate them for that Very grateful Thank you maintenance team for your prompt attention to the matter at hand more ... hide ...

I want to start off to thanks Ms Nell Brittany and Michelle for helping me with my maintenance request and things that needed to get fixed in my home Their professionalism and quick response makes everything easynThe reason I give this place a 4 star I want to start off to thanks Ms Nell Brittany and Michelle for helping me with my maintenance request and things that needed to get fixed in my home Their professionalism and quick response makes everything easynThe reason I give this place a 4 star has nothing to do with the front office staff because theyre amazing but getting the run around for 10 months with maintenance It has been stressful and wasted of breath to keep complaining about the same issues will never get fixed Overall its a nice community but thats my only issuenUpdatennThank you to the maintenance team for the fast and speedy response Really do appreciate everything the crew has done for my home more ... hide ...

Was so excited to move in with my best friend On the DAY of move in after refusing to show us where we were signing for or giving us a tour we were told that the manager was on a business trip and that we would have to wait till 5 days later to move Was so excited to move in with my best friend On the DAY of move in after refusing to show us where we were signing for or giving us a tour we were told that the manager was on a business trip and that we would have to wait till 5 days later to move in When we finally got into the TOWNHOUSE that we toured virtually stairs and then two stories above we were presented with a ground level one story cramped stinky apartment We left immediately and continued our search for a home from our parents house because now we have nowhere else to go Thanks Riverwoods more ... hide ...