This place has made considerable progress since it used to be, but there is still room for improvement. To begin with, its location is great, but it is quite expensive. The walls are thin and one can hear what is happening in the hallway and in the o This place has made considerable progress since it used to be, but there is still room for improvement. To begin with, its location is great, but it is quite expensive. The walls are thin and one can hear what is happening in the hallway and in the other apartments. The appliances are subpar, and I have to contact maintenance many times a month to repair oven doors that come off, microwaves that don’t get hot, and air conditioning that doesn’t blow cold air. The website that is used to make rent payments is somewhat outdated and there are recurrent issues with payments not going through or the servers being unavailable. I have been charged more than $100 in late fees not due to lack of funds but because of problems with the website. After talking to the management, I was told that nothing could be done, and it appears to be deceptive. The cost of parking is high and spaces are limited. Unless you reserve a spot, it’s a first come, first served basis. Due to the fact that it is solely for residents, it is almost impossible to find a place in the lot after 8 pm. The complex deals with pests well, however, it is not uncommon to see the occasional cockroach, particularly if you live on the ground floor. All in all, there are certainly worse places to live in Salt Lake and the proximity to downtown is extremely convenient. I believe the management has done a great job in improving this place, but more ... hide ...

Returning to leave yet another review since the several Ive left before have been removed DO NOT LIVE HERE The property management company is terrible I have nothing against any of the people who work on site My problem is with the management company Returning to leave yet another review since the several Ive left before have been removed DO NOT LIVE HERE The property management company is terrible I have nothing against any of the people who work on site My problem is with the management company I have lived here for 7 months and I have complained so much ex Maintenance entering with no notice delayed billing cycles 0 customer service skills Worthless AC that costs 350 A MONTH in the summer even calling the property mgmt company regional manager who told me if I didnt like it I could move out If I could move out right now I would I repeat DO NOT LIVE HERE more ... hide ...

Beware Cars parked even in the unmarked parking spots get towed Theres no sign about permit parking or that the cars will get towed The towing company will charge 327

TERRIBLE management Have called several times for borderline emergencies flooding pests issues with doors and FOB 24 hour emergency maintenance is a joke They are not 24 hours they dont help in emergencies and certainly dont maintain anything the f TERRIBLE management Have called several times for borderline emergencies flooding pests issues with doors and FOB 24 hour emergency maintenance is a joke They are not 24 hours they dont help in emergencies and certainly dont maintain anything the facilities are god awful im convinced the janitors dont even go to our building more ... hide ...

Incredibly unhappy with the management It began when I moved in with my husband and we needed to get me a key We asked for another copy many times and finally they asked us to give them our one and only key since they somehow didnt have one to make a Incredibly unhappy with the management It began when I moved in with my husband and we needed to get me a key We asked for another copy many times and finally they asked us to give them our one and only key since they somehow didnt have one to make a copy themselves Someone else must have had one for when they entered our apartment for repairs so that made no sense We werent interested in giving our one and only key for an unknown amount of time so in the end we werent able to get a key from the complexnOn many occasions we were told if they ever bothered to respond vague misleading information One employee in particular was consistently difficult to obtain accurate information and with all the frustration she stirs up its concerning they have maintained her as a representative for their office After breaking our lease early because life happened we opted for the buyout option which they finally let us pay 3 months after we had left Upon delivery of payment I asked the previously mentioned employee specifically if we should expect anymore payments to be asked of us she said no Then a week later we were hit with yet another bill expected to be paid When we emailed them about it multiple times their only response was two days before it was due letting us know our payment method options They berated me over the phone for my unique and confusing situation of breaking our lease early and would follow up demanding payment was due when we were never initially given due dates This is a terrible display of customer service and communicationnnThe atmosphere is what youd expect for the location dim a strong urine odor that burns your nose from the turf at the front doors and they love to do full demo reconstruction at 8 pm on their apartments as well as many other annoying experiencesnnOverall it was a frustrating experience to live there but mostly to work with the management more ... hide ...