Pat was a great help throughout my time at The Sutherland She was always super nice and really attentive to concerns

Ms Ruth is the consummate professional During our conversation I became frustrated and allowed my emotions to get the best of me and I rudely hung up the phone on Ms Ruth Being the empathetic person that she his Ms Ruth immediately reach out to me Ms Ruth is the consummate professional During our conversation I became frustrated and allowed my emotions to get the best of me and I rudely hung up the phone on Ms Ruth Being the empathetic person that she his Ms Ruth immediately reach out to me to provide me with additional information to help address my concerns She went above and beyond to educate me on resources that were available for someone in my circumstance Although I felt embarrassed for how I acted I was also extremely grateful for an understanding person like Ms Ruth to look beyond my ridiculous behavior and still provide high quality customer service More Ms Ruths on the other end of the phone and less me more ... hide ...

I love the prompt service of the Maintenance Staff whenever I place a work order The work is always completed in a timely and professional manner Kudos to the Maintenance at the Sutherland Apartments

Ive been here for about 7 months now and can definitely say it has its pros and consnnPros The front desk is polite and Antonette is literally the nicest one of them She is always so sweet and warm and sociable The rent takes care of everything so I Ive been here for about 7 months now and can definitely say it has its pros and consnnPros The front desk is polite and Antonette is literally the nicest one of them She is always so sweet and warm and sociable The rent takes care of everything so I dont need to worry about water lights an exterminator or anything being brokennnCons Sometimes the hallway stinks and the elevators are always broken for one reason or another The wifi equipment is terrible so you can only get up to 21 MBPS If they upgraded their wifi equipment itd be WAYYYY better more ... hide ...

Ive been here for 6 months and I absolutely love it The staff is so kind especially Brittany at the front desk She has an amazing personality and makes you feel welcoming If there is a maintenance issue its usually resolved the same day The only ongo Ive been here for 6 months and I absolutely love it The staff is so kind especially Brittany at the front desk She has an amazing personality and makes you feel welcoming If there is a maintenance issue its usually resolved the same day The only ongoing issue Ive had is with the overnight staff If I call downstairs about a noise complaint they do not do anything about it They say they will take care of it but never come up to resolve the issue But I believe this has already been addressed with Resident Services they have apologized for it If I had to make a suggestion it would be for Mac Properties to invest into getting an app so accessing the resident portal would be easier more ... hide ...